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( Support )

Frequently Asked Questions

Common questions about our services, development process, and engagement terms at TibaGede.

We provide end-to-end digital product development: Web Applications, Mobile Apps (Android & iOS), SaaS Platforms, Deployment & DevOps, AI Implementation, SEO, and Strategy & Consulting.

Timelines depend on project scope. Marketing websites take 2–4 weeks, web applications take 8–16 weeks, and complex SaaS platforms take 12–24 weeks. We provide clear milestone schedules upfront.

We offer project-based (fixed price & scope) and retainer/time-and-materials models. Payments are typically divided into structured milestones: initial deposit, progress payments, and final handover.

Yes, every project includes 30 days of complimentary post-launch support. After that, we offer monthly maintenance retainers covering server monitoring, security updates, bug fixes, and feature iterations.

We build with modern, production-tested technologies: React, Next.js, TypeScript, Laravel, Vue.js, Flutter, Go, Node.js, PostgreSQL, Docker, Kubernetes, and AWS.

Absolutely. We follow agile bi-weekly sprint cycles with working demos, allowing you to review progress every two weeks and provide feedback. Revisions within agreed scope are included.

Simply reach out via our Contact page or email [email protected]. Tell us about your goals and vision, and we will respond within two business days with a tailored proposal.

Yes, we partner with clients globally. Communication is conducted in English or Indonesian, and all collaboration takes place seamlessly through standard remote tools.